Terms and Conditions

Valid prescription required

You hereby certify that you have a valid prescription for the contact lenses or eyeglasses that you are ordering. You represent and warrant to Clearly by placing an order that your information you enter into the Site is valid and true and matches exactly your prescription as provided by your eye care provider. You further certify that you will renew your prescription in strict accordance with your eye care providers suggested regime. You understand that we will not fulfill your order unless you have a valid prescription. You hereby consent to our contacting your eye care provider, or providing a copy of your original prescription to us, if necessary, to verify your prescription information and any other necessary information.

We'll refund any products that are returned to us as damaged, of incorrect specification or just no longer required provided they are returned unopened and unused in the original packaging. Shipping charges will not be refunded. Where a promotion has been applied to your order we are unable to accept partial returns.

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